000 | 00555nam a2200193Ia 4500 | ||
---|---|---|---|
999 |
_c106132 _d106132 |
||
003 | OSt | ||
005 | 20200706141255.0 | ||
008 | 170101s2007 xx 000 0 und d | ||
020 | _a9788175346208 | ||
082 | _a332.10954 | ||
100 | _aSharma, Jyoti | ||
245 | 0 | _aConsumer Satisfaction and Loyalty in Indian Consumer Banking | |
260 |
_aNew Delhi _bUniversal Law Publishing _c2007 |
||
300 | _axix, 250 p. | ||
650 |
_aBANKS AND BANKING _vCUSTOMER SERVICES |
||
650 | _aCONSUMER SATISFACTION | ||
650 | _aCUSTOMER LOYALTY | ||
942 |
_2ddc _cBK |