| 000 | 00926cam a2200265 a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20190218143804.0 | ||
| 008 | 190218b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780470180020 | ||
| 082 | 0 | 0 | _a352.357 |
| 100 | 1 | _aNiven, Paul R. | |
| 245 | 1 | 0 |
_aBalanced Scorecard Step-by-Step for Government and Nonprofit Agencies / _cPaul R. Niven. |
| 250 | _a2nd ed. | ||
| 260 |
_aHoboken, New.Jersey. : _bJohn Wiley & Sons, _c2008. |
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| 300 | _axvii, 365p. | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aTotal quality management in government. | |
| 650 | 0 |
_aAdministrative agencies _xManagement _xEvaluation. |
|
| 650 | 0 |
_aNonprofit organizations _xManagement _xEvaluation. |
|
| 650 | 0 | _aBenchmarking (Management) | |
| 650 | 0 | _aBalanced scorecard (Management) | |
| 650 | 0 | _aPerformance standards. | |
| 650 | 0 |
_aOrganizational effectiveness _xMeasurement. |
|
| 942 |
_2ddc _cBK |
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| 999 |
_c153524 _d153524 |
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